• Lee Iacocca Former President of
    Chrysler Ford America said:

    “You can have brilliant ideas,
    but if you can’t get them across
    – you have nothing”

COMMUNICATION IS THE GIVING AND RECEIVING OF MESSAGES

If you cannot hear, or understand a person, there is no communication.

Communication is about the ability to convey information to another person or persons effectively and efficiently.  Speaking is something we all know how to do.  As you process your thoughts, you open your mouth and out comes what is on your mind.  Getting people to listen, pay attention, interpret what we’re saying and then do what we ask them is a much harder task.

Communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. Effective communication is also a two-way street. It’s not only how you convey a message so that it is received and understood in  the way you intended, it’s also how you listen to gain the full meaning of what’s being said and to make the other person feel heard and understood.

The ability to present and speak with confidence is a highly respected and demanded skill, even in careers that traditionally have not required great oral communication skills.

Companies are recognising how important these skills are in getting their plans executed, and are encouraging their staff to improve their communication skills   –  are you doing that? Fortunately the ability to speak with confidence and fluency, is a skill people can acquire.

The whole physical being of a person is reflected in the voice.  We communicate with each other by our posture, movements, gestures, facial expressions and of course our voice.  Our choice of vocabulary and the command we have of the language are all vital contributing factors too.

GLENDA SLADE

“WHAT YOU BELIEVE ABOUT YOURSELF ON THE INSIDE, IS HOW YOU WILL PRESENT YOURSELF ON THE OUTSIDE”

GLENDA BELIEVES PASSIONATELY THAT THE EFFECTIVE AND EFFICIENT USE OF ONE’S VOICE AND BODY, TOGETHER WITH A GOOD  SELF-IMAGE IS CENTRAL TO ACHIEVING ONE’S PERSONAL AND  PROFESSIONAL POTENTIAL.

A Professional Speaker, trainer and consultant, she has been involved in the communications world for most of her life. After her studies she performed on stage for a number of years and then moved into radio as a presenter. Glenda was a presenter on the former Radio Port Natal station in Durban presenting shows and reading the news on that station for 5 years. She also spent some time in Johannesburg and was a presenter on the English Service.

In between these two stints on radio she spent 7 years on The Daily News newspaper in Durban. She has also spent time in television in Johannesburg working on a variety of programmes, such as Police File, Special Assignment, variety of children’s programmes and reality programmes such as Sunbeams and Cucumbers, the precursor to Top Billing.

Glenda worked for a couple of years at The Mailhouse, a PR company in Durban, obtaining a diploma in Public Relations.

An accomplished public speaker, Glenda is a professional member of the Professional Speakers Association of Southern Africa and has entertained many people over the years using her humour to get her message across. She has spoken at many corporate events, one being the Secretaries of the Year Awards at the ICC, and for the Masters graduates at the University of KwaZulu Natal. Other groups include Rotary club’s and Women’s Organisations. Glenda has a particular interest in speaking to women, empowering them to take hold of their personal and business life and mould them into what they want to achieve from life.

Her areas of experienced training include:

● Effective speaking,
● Telephone and Reception Skills in the workplace,
● Presentation Skills for the professional,
● “Pronounce it, don’t break it” – training for 2nd language speakers,
● Developing the “Real You” – developing  our self-image.

Some of our clients